When a student wants to withdraw from the course
Student should submit a completed withdrawal application to KITE and make sure it’s been acknowledged immediately on reception.
The refund policies are as below based on length of your course:
Course Length
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Policy
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Courses three months or more
Example: Level 5 New Zealand Diploma in Business (Leadership and Management Strand)
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- If the student withdraws from the course before the end of the tenth working day from the course start date* no less than 75% of the total fees will be refunded.
- No refunds will be issued 10 working days after the course start date however an application can be made to the “Finance Director” for consideration, a refund may be issued on discretion of the management.
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Courses five weeks or more but less
than three months
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- If the student withdraws from the course before the end of the fifth day from the course start date* 75% of the total fees will be refunded.
- No refunds will be issued 5 working days after the course start date however an application can be made to the “Managing Director” for consideration, a refund may be issued on discretion of the management.
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Courses under five weeks
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- If the student withdraws from the course before the end of the second day from the course start date* 50% of the total fees will be refunded.
- No refund will be issued for courses of two days length.
- No refunds will be issued 2 working days after the course start date however an application can be made to the “Finance Director” for consideration, a refund may be issued on discretion of the management.
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**The course start date is the date specified on the student offer letter. If the student cannot attend on the course start date, an application in writing should be made 7 days prior to the designated start date for a deferred course starting date if the application is approved a new course start date will be issued in writing. If the student does not apply for a deferred course start date at least seven days before the course start date, it is assumed and accepted that the date on the offer letter is the course start date and it will be applicable for all refund requests.
The KITE student handbook, has detailed information on all services available at KITE
and a summary of the rules and regulations associated.